Position Summary
• Process Innovation • SCM Operation Innovation • Korea Language & Expertise
Role and Responsibilities
Process Innovation
- Identify business pain points based on management direction through operational data analysis Initiate business process innovation strategies and collaborate with sales teams Redesign and improve systems per new process operation standards Implement new methodologies and policies to improve overall business Develop performance indicators and monitor operational levels Lead and follow up on effective implementation of new business processes
SCM Operation Innovation Analyze supply chain operation problems (KPIs) and identify improvement solution Develop processes and tools to improve supply chain operation Encourage sales adoption of new processes and tools Address critical demand/supply issues and expedite tasks for solid - Lead cross-functional improvement projects, including HQ initiatives (e.g., Next SCM Launching)
Analyze supply chain operation problems (KPIs) and identify improvement solution Develop processes and tools to improve supply chain operation Encourage sales adoption of new processes and tools Address critical demand/supply issues and expedite tasks for solid decision-making Lead cross-functional improvement projects, including HQ initiatives (e.g., Next SCM Launching)
Korean Language & Expertise Acts as the translation/interpretation bridge. New task guidance, project direction, and strategic initiatives typically arrive in Korean first from headquarters. Written reports and verbal updates in Korean, required for leadership alignment with RHQ/HQ. Relationship building with TSE BM & Korean SCM, RHQ Innovation Team, SDSAP Team, and HQ process owners without requiring translation layers. Position explicitly requires creating reports in Korean using Microsoft Word/PPT. This is a daily function, not occasional.
Skills and Qualifications
• Excellent verbal and written communication skills in Korean (word/PPT), English, and Thai. • Ability to analyze large and complicate datasets and report with summarized insights to manager
• Proactive communication with the sales team to encourage changes in supply/logistics management strategies.
• Bachelor's degree in Business Management, Industrial Engineering, or a related field of study.
• Minimum of five years of experience in process improvement, preferably within Process Innovation, Supply Chain Management (SCM), or Logistics.
• At least one year of experience supporting senior and executive-level client in decision-making and proactively addressing stakeholder requirements.
• Experience in designing new processes and improving existing ones to meet changing business needs.
• Proven ability to facilitate group meetings or workshops to achieve desired outcomes and build consensus among stakeholders. Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here .