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Yelp 行为面试题

Primly 研究团队为 Yelp 调研整理的面试题、流程细节和难度信号。

4 经验 难度 2.8/5 Technology / Local Search

Trust & Safety Specialist

virtual · 难度 3/5

Recruiter screen,hiring manager 视频,关于虚假评价模式的 case study,behavioral,以及最后和 manager 的面试。Yelp 的 T&S 负责大规模打击评价操纵。

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  • Walk me through investigating a coordinated fake-review campaign.(带我过一遍你如何调查一次有组织的虚假评价行动。)
  • Tell me about handling a high-profile business appeal.(说说你如何处理一个高关注度的商家申诉。)
  • Describe building a detection rule for a new abuse pattern.(描述你如何为一种新的滥用模式建立检测规则。)
  • How do you balance review-integrity with free-speech complaints?(你如何在评价完整性和言论自由相关投诉之间做平衡?)

Account Executive

virtual · 难度 2/5

Recruiter Screen,sales manager video,mock sales call,behavioral,最后和区域 director 终面。Yelp 的 Local Sales 是高频 SMB 冷呼。

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  • Walk me through a deal where you turned a skeptical SMB into a close.(带我过一遍你把一个持怀疑态度的 SMB 成交的案例。)
  • Tell me about handling pricing objections from a small business owner.(说说你如何处理小企业主对价格的异议。)
  • Describe staying motivated through cold-calling rejection.(描述你在冷呼被拒时如何保持动力。)
  • How do you build trust with a business that's had bad Yelp experiences before?(如果一家企业之前在 Yelp 上有过糟糕经历,你会怎么建立信任?)

Product Manager

virtual · 难度 3/5

Recruiter Screen,hiring manager call,product-sense round(提升餐厅发现),analytical,cross-functional,最后 exec final。Restaurants 是 Yelp 最战略的垂直领域之一。

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  • Walk me through a launch that moved restaurant-discovery metrics.(讲讲一次推动餐厅发现指标的上线。)
  • Tell me about handling negative reviews from business owners about a feature.(讲讲你如何处理商家对某个功能的差评。)
  • Describe partnering with engineering on a complex ML-driven feature.(描述你如何和工程合作做一个复杂的 ML 驱动功能。)
  • How do you balance consumer experience vs. restaurant business needs?(你如何平衡消费者体验和餐厅的商业需求?)