我在 Stryker 面了一个 senior product manager 岗,team 在他们的 endoscopy division。一路到 offer(后来因为另一个岗位拒了)。behavioral 轮跟我聊过的大多数科技公司都不太一样,挺值得写一下。
先说重点:Stryker 有一套公开的价值观,而且他们是认真的。最核心的几个是 integrity、accountability、people、performance。面试官不是在问泛泛的 STAR 题,而是在把你的回答对齐这些价值观。你会明显感觉到。
我在两轮 behavioral 里被问到的具体问题: "Tell me about a time you caught a quality issue late in a project. What did you do and what did you change afterward?(讲一次你在项目后期才发现质量问题的经历。你做了什么,事后又改了什么?)" "Describe a situation where you had to make a decision without complete information and it turned out you were wrong. How did you handle it?(描述一次你在信息不完整的情况下做决定,结果证明你错了的经历。你怎么处理?)" "Tell me about a time you had to influence without authority to get something done.(讲一次你在没有正式权力的情况下影响他人,把事情推进下去的经历。)" "Give me an example of feedback you received that was hard to hear. What did you do with it?(举个例子:你收到过一次很难听进去的反馈。你怎么处理的?)" "Describe a time you prioritized a patient or customer safety concern over a timeline.(描述一次你把病人或客户的安全担忧置于时间节点之上的经历。)"
最后那题非常 Stryker。他们做医疗设备,安全文化是真的,他们会听你到底是认真对待,还是只当成走合规流程的表演。
behavioral 的结构是:每场两个面试官,都在记笔记。他们不怎么打断,会让你讲完,然后再追问细节。「What would you have done differently(你会做哪些不同的处理)」几乎在每个回答后都会出现。
准备方面我观察到几点:更落在实际结果上的回答,比一堆流程描述更吃香。而且具体比包装重要。一个你诚实解决过的混乱局面,比一个听起来完美但像背稿的故事更好。
再说个结构性的点:Stryker 的面试官如果觉得你第一个例子有点久远,往往会要第二个例子。每个 competency 备两个故事。我这次就碰到两次。