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Microsoft behavioral interview questions

Read real candidate experiences, including questions, process detail, and signals on the difficulty level at Microsoft.

9 experiences Difficulty 3.0/5 Technology

Technical Writer

virtual · Difficulty 2/5

Microsoft tech writer interviews focus on clarity and technical depth. Phone screen with recruiter, then writing exercise. Virtual loop had 4 rounds: writing review discussion, technical concept explanation, cross-team collaboration, and AA behavioral. The writing exercise was documenting a complex technical process.

  • Tell me about a time you had to document a feature you didn't fully understand.
  • Describe a situation where you pushed back on an engineer's explanation because it wasn't clear.
  • How do you prioritize when multiple teams need documentation simultaneously?
  • Tell me about feedback you received on your writing that changed your approach.

UX Researcher

virtual · Difficulty 3/5

Microsoft UXR interviews emphasize research methodology and business impact. Phone screen, then portfolio review. Virtual loop had 4 rounds: methodology deep-dive, portfolio presentation, cross-functional scenario, and AA behavioral. The scenario involved designing research for a hypothetical product challenge.

  • Tell me about research that contradicted what the team believed. How did you present it?
  • Describe a time you had to conduct research with limited time and resources.
  • How do you balance research rigor with the need for speed?
  • Tell me about a time you influenced a major product decision through research.

Customer Success Manager

virtual · Difficulty 3/5

Microsoft CSM interviews focus on customer relationships and technical aptitude. Phone screen with recruiter, then hiring manager call. Virtual loop had 4 rounds: customer scenario roleplay, technical knowledge, stakeholder management, and AA behavioral. The roleplay involved handling a frustrated customer.

  • Tell me about a time you saved an at-risk customer relationship.
  • Describe a situation where you had to deliver bad news to a customer. How did you handle it?
  • How do you prioritize when multiple customers need your attention?
  • Tell me about a time you went above and beyond for a customer.
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