Customer Success Manager
virtual
· Difficulty 3/5
Recruiter screen, hiring manager video, customer scenario, behavioral, and final with director. Strategic CSM owns the largest accounts.
- Walk me through a renewal you saved.
- Tell me about driving adoption in a finance team.
- Describe handling a critical escalation.
- How do you partner with the AE on expansion?
Sales Account Executive
virtual
· Difficulty 3/5
Recruiter screen, sales manager video, mock customer call, behavioral, and final with regional director. Brex Enterprise sales is consultative.
- Walk me through your largest deal.
- Tell me about a deal you lost to Ramp.
- Describe expanding an account from card to spend-management.
- How do you build trust with CFOs on financial-platform consolidation?
Product Manager
virtual
· Difficulty 4/5
Recruiter screen, hiring manager call, product-sense round on spend management, analytical, cross-functional, and exec final. Empower is Brex's spend-management platform.
- Walk me through prioritizing across startup and enterprise customer segments.
- Tell me about killing a feature.
- Describe partnering with engineering on a tough scope decision.
- How do you compete with Ramp's product velocity?