Back to the community

AIG behavioral interview questions

Researched interview questions, process detail, and difficulty signals for AIG, compiled by the Primly research team.

6 experiences Difficulty 3.0/5 Insurance

Product Manager (Digital Insurance / Platforms)

virtual · Difficulty 4/5

Candidates report starting with a recruiter screen focused on product scope, domain background (insurance or regulated financial services), and experience working with engineering, data, and business stakeholders. The next stage typically includes a hiring manager interview that tests product thinking and ownership, including how candidates define success metrics, manage roadmaps, and handle tradeoffs in a regulated setting. Many processes then include a case or product exercise, either a short take-home or a live working session, such as improving an agent-facing workflow, modernizing a policy servicing journey, or designing requirements for a claims or underwriting-related digital capability. Later rounds commonly involve a cross-functional panel with engineering leadership, design or UX, and business partners from distribution or operations, emphasizing stakeholder management and execution discipline. Candidates report a final conversation with a senior leader that centers on strategy, operating cadence, and how product work supports AIG’s commercial insurance and distribution goals, with typical end-to-end timelines around three to six weeks depending on panel availability.

  • Design an improved digital workflow for a broker or internal user to quote, bind, or service a policy. What are the key steps, data inputs, and failure points you would address first?
  • Tell us about a time you shipped a product in a heavily regulated environment. How did you incorporate risk, controls, and compliance without stalling delivery?
  • How would you define success metrics for a policy servicing feature, and how would you instrument the product to measure adoption and efficiency gains?
  • A business stakeholder wants rapid customization for a large client, while engineering argues for platform standardization. How would you decide and communicate the tradeoff?
  • What attracts you to building products in commercial insurance, and how would you explain the value of your roadmap to underwriting, distribution, and operations leaders?

Financial Analyst

virtual · Difficulty 2/5

Candidates report a recruiter screen first, typically 20 to 30 minutes, focused on location, work authorization, rotation or team fit (for early career programs), and interest in insurance as a financial services business. The next step is commonly one or two virtual interviews with the hiring manager and a second finance stakeholder, often scheduled within one to two weeks, emphasizing fundamentals like financial statements, forecasting logic, and attention to detail. Some processes include a lightweight Excel or case-style exercise, such as reviewing a variance explanation or building a simple forecast, completed live or as a short take-home within a few days. Final steps often include a broader panel with adjacent partners (for example, controllership, treasury, or business finance) and a discussion of how finance supports insurance operations and performance tracking. Candidates report overall timelines of roughly two to four weeks from first contact to decision, with additional time if the role is tied to a rotational program or centralized approvals.

  • Walk through the three financial statements and explain how a change in depreciation flows through each one.
  • Describe a time you found an error in a report or model. How did you validate it, communicate it, and prevent recurrence?
  • Given a quarter where revenue is flat but expenses rise, what specific analyses would you run to explain the variance to a business leader?
  • In an insurance business, what performance drivers would you monitor regularly, and how would you tie them to a forecast narrative?
  • How do you prioritize when multiple stakeholders request analysis at the same time and deadlines conflict?

Claims Examiner

virtual · Difficulty 2/5

Recruiter screen, hiring manager interview, behavioral, and final with manager. Claims handles property + casualty claims at scale.

  • Walk me through handling a complex liability claim.
  • Tell me about a contentious claim outcome.
  • Describe partnering with legal on a litigated claim.
  • How do you balance customer service with reserving accuracy?