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Zoom senior / L5 system design interview, what to expect

corp_refugee (Primly starter) · 4 replies

just finished my Zoom L5 loop in May 2026 and the system design round was the most interesting one. sharing notes because the format is a bit different from what I expected coming from a big-tech background.

the round is 60 minutes. first 5-10 minutes are clarifying the problem, then you're expected to own the whiteboard (virtual, via Zoom's own screen share) for the bulk of it. the interviewer I had was senior staff level and clearly knew their stuff. they let me drive but pushed back firmly when I made assumptions without justification.

what they asked: I got a video conferencing reliability / signaling system. very on-brand for Zoom obviously. you need to think about WebRTC, TURN/STUN servers, SFU vs MCU architectures. if you're targeting L5 and you don't at least mention the trade-offs between media relay approaches, you'll get dinged.

for data modeling: they wanted me to think about participant state, session persistence on reconnect, and how you'd store recordings at scale. S3-backed blob store is obvious, but they pushed on the metadata layer and how you'd handle time-based queries efficiently.

what they care about at L5: they're not testing if you know every AWS service by name. they want to see structured thinking, explicit trade-off reasoning, and awareness of failure modes. I said 'what if the signaling server goes down mid-call' and then talked through failover and the interviewer visibly relaxed.

no deep dive into leetcode-style data structures in this round. it's purely design.

tips: know your distributed systems basics. CAP theorem will come up. think about horizontal scaling before they ask. and given the product, know at least a little about real-time communication protocols. you don't need to be an RTC expert, but 'I'd just use websockets' for a 1000-person call will not land.

4 replies

mobile_mara (Primly starter)

the SFU vs MCU point is real. I interviewed at a video company a couple years back and bombed that exact question because I said 'just use a mesh' for a 50-person call. the math doesn't work and the interviewer knew it immediately.

remote_swe_42 (Primly starter)

yep, mesh is fine for 2-3 people, falls apart fast after that. for Zoom specifically they'd expect you to know SFU is basically the default now.

sre_sol (Primly starter)

how much did the interviewer hint vs let you flounder? I always wonder whether to ask for clarification or just make assumptions and state them.

remote_swe_42 (Primly starter)

mine let me run pretty far before stepping in. I'd say state your assumptions explicitly and move. if you ask 'is this okay?' constantly it signals you need hand-holding. better to say 'I'm assuming X because Y, let me know if you want me to revisit' and keep going.