I went through the Wells Fargo interview process earlier this year for a Business Systems Consultant role. Wanted to share what the behavioral round actually looked like because the official prep material is generic and not that helpful.
Wells Fargo has a publicized set of values: People as a competitive advantage, ethics, doing what's right, diversity and inclusion, leadership. They will directly ask questions that map to these. I'm not kidding. One of my interviewers said explicitly, 'I'm going to ask a few questions tied to our values framework.'
Questions I got or heard from others in the same pipeline: Tell me about a time you had to advocate for doing the right thing even when it was harder than the alternative. (Ethics value, very directly.) Describe a situation where you had to make a decision with incomplete information and a tight deadline. How did you communicate the uncertainty to stakeholders? Tell me about a time you worked across teams with different priorities and got alignment on a shared outcome. How do you handle a situation where a colleague is cutting corners in a way that creates risk for the team or company? Tell me about a professional relationship you built deliberately, not just one that happened naturally.
The ethics one came up in two separate rounds. They genuinely care about it, which makes sense given their past. Prepared a strong answer about flagging a data quality issue that could have impacted a regulatory report, even though fixing it delayed my team's roadmap. That resonated.
Format was STAR. They will follow up with 'tell me more about your role specifically' if your answer sounds like a group effort. Be specific about what YOU did.
Total behavioral rounds: two. Each 45 minutes. The second one leaned more on leadership and conflict resolution.