UnitedHealth Group · Primly Community

UnitedHealth Group behavioral interview questions and values: here's what they actually dig into

remote_swe_42 · 3 replies

spent some time hiring at a previous company that had a very similar culture to UHG so some of this is pattern recognition, but I also went through their process recently for a principal eng role. here's a breakdown of the behavioral side.

UHG publicly talks a lot about their "Integrity, Compassion, Relationships, Innovation, Performance" values. whether you believe corporate values or not, interviewers do reference them. the ones that showed up most in my behavioral round:

Integrity: they want examples where you pushed back on something that felt wrong. "tell me about a time you disagreed with a technical decision made above you. what did you do?" classic. they're listening for how you handle the disagreement, not just that you had one.

Relationships: cross-functional collaboration stories. who did you have to bring along, who was resistant, how did it end. healthcare specifically has a lot of stakeholders (clinical, compliance, ops, legal) so they want to see you can navigate that.

Performance under pressure: incident response stories, missed deadlines, something that went sideways. they want the STAR format and they want honesty. a polished "and then everything was fine" arc raises eyebrows. they want to see what you actually learned.

questions I remember being asked: "describe a time you had to balance speed with thoroughness in a high-stakes environment" "tell me about a time you influenced a decision without having direct authority" "how have you handled a situation where the right technical choice wasn't the politically easy one"

one thing worth knowing: the panel includes both engineers and a manager, and they're calibrating independently. i got a follow-up question from the manager that the engineers hadn't asked. prep for different lenses on the same story.

prepare 6-8 strong STAR stories and map them to multiple question types. don't wing the behavioral round at a company this size.

3 replies

sam_recovering

the note about not winging the behavioral is underrated. i used to think behavioral was the easy part. then i blanked on a question mid-answer and just kind of... trailed off. prep those stories.

director_dee

as a hiring manager at a large company, the calibrating-independently thing is intentional. we compare notes after. if two people walked away with different reads on the same story, that's signal. your story should be consistent and specific enough that it survives multiple listeners asking follow-ups.

ux_uma

the "right technical choice wasn't politically easy" question is basically asking whether you've ever pushed back on something dumb. the real answer for most engineers is yes, many times. pick one where it went reasonably well and where you still have a relationship with the person you disagreed with.