Genuinely asking because I'm in this situation right now and I can't find a clean answer anywhere.
Accepted an offer in April. Start date was June. The offer letter said 'hybrid schedule, approximately 2 days per week in-office.' I specifically asked about this during negotiation because I'm 45 minutes from the office and I have a kid in before-school care.
Three weeks before my start date, I get an email from the team welcoming me and a note at the bottom: 'Just to set expectations, we moved to a 4-day in-office schedule in May as part of a company-wide alignment.' My offer letter explicitly says 2 days. The new policy is 4 days.
I haven't started yet. I haven't quit my current job yet (I was unemployed, so that's not the issue). But I said yes to an offer that described materially different working conditions than what apparently exists now.
Things I'm considering: Call the recruiter and flag the discrepancy. Ask for either written confirmation the 2-day policy still applies to me, or ask if they can adjust comp to offset the commute burden. Ask if there's a remote exception process. Walk away. The company changed a condition of the offer without telling me. That's a breach in spirit if not in letter.
Has anyone navigated this? Did you get a carveout? Did you walk and was it worth it? I don't want to blow up an offer over this but I also didn't agree to 4 days in-office with a 90-minute round-trip daily.