Went through the JPMC product design interview for a senior product designer role on their Chase mobile banking product (consumer side). This was one of the more structured design interview processes I've been through, and the portfolio review format was different from what I expected.
I'll note upfront: JPMC has a meaningful design organization. The Chase mobile app is used by 60+ million people, so the design decisions matter at real scale. Coming from consulting and smaller companies, I found that framing genuinely interesting rather than just impressive.
The process: Recruiter screen, design portfolio review (the big one), a design challenge / take-home, and a cross-functional panel.
Portfolio review was 75 minutes. They asked me to walk through two to three case studies in detail. My advice: pick work that shows your end-to-end thinking, not just the polished final screens. They stopped me frequently to ask about decisions I made: "Why did you go with this navigation pattern?" "What alternatives did you consider for this form?" "What did research tell you that changed your direction?"
The one thing they explicitly did not want: wireframe-to-visual design stories with no data or user research behind them. They use Figma, they're sophisticated, they will see through surface-level portfolio work.
Design challenge was a take-home with a one-week turnaround. The prompt was around improving the bill pay experience for a specific customer segment. They gave a brief, I produced mocks and a write-up of my reasoning. The presentation was 30 minutes plus Q&A.
A few things that came up that I hadn't emphasized enough initially: accessibility (again, WCAG compliance is not optional for them), internationalization (Chase operates across many markets), and design for lower-literacy or lower-tech-comfort users. This is not a startup audience. The median Chase app user is different from the median Figma-community-browsing designer.
Cross-functional panel had a PM, an engineer, and a design manager. They asked how I collaborate, how I handle conflicting feedback from product vs. research, how I think about design systems.
Offer was in the senior designer range, NYC, with a title of "Product Design Lead" which at JPMC is a senior IC level. Total comp was competitive for a bank, behind pure tech but solid.