Instacart · Primly Community

Instacart product manager interview questions, what I encountered

apm_aisha · 5 replies

Just wrapped up my Instacart PM interview process for a senior PM role. Didn't get the offer (they went with someone with more marketplace-specific experience) but I want to write this up because the loop was genuinely interesting and I learned a lot.

Instacart's PM interview has a pretty specific flavor. They're a marketplace company, so they care a lot about two-sided dynamics. Most of the questions had a 'shopper AND customer AND retailer' dimension baked in. If you design a feature that benefits customers but hurts shopper economics, they'll push on that.

Questions I got:

Product design: Design a feature to improve the shopper experience on the Instacart app. I went with a route optimization tool inside the app for shoppers doing store pick. They drilled hard on metrics: how would you measure if this actually helped? What's the primary metric and what are the guardrails?

Strategy: How would you think about Instacart expanding into prepared meals? They wanted a framework for evaluating adjacencies: supply side, demand side, operational complexity, competitive dynamics. Felt like a mini case.

Analytical: You notice that order cancellation rate has gone up 8% month-over-month. Walk me through how you'd diagnose this. Classic root cause question. I used a segmentation-first approach: which user type is cancelling more, which category, which time of day, which geography. They seemed to like the structured breakdown.

Execution / behavioral: Tell me about a product you shipped that had an unexpected negative outcome. What did you do?

One thing nobody warned me about: The panel included someone from the data science team who asked me very specific questions about statistical significance on A/B tests. Know your p-values and sample sizes. That part caught me off-guard.

5 replies

intl_isla

The DS person asking stat questions in a PM loop is becoming more common, especially at data-forward companies. Was it hostile or more like 'do you understand the basics of your own experiments'?

apm_aisha

Not hostile at all. More like checking that I could collaborate with their team vs. hand-waiving the analysis. The questions were: how do you decide minimum detectable effect, what do you do when an experiment has conflicting metric results, that kind of thing. Know the vocabulary at least.

jordan_pm

The 'shopper AND customer AND retailer' three-sided dimension is exactly right. Any PM who ignores one leg of that triangle is going to get destroyed in the case questions. Marketplace PM loops are their own category.

consultant_cam

The prepared meals expansion question is a pretty clean MECE case if you structure it right. Market attractiveness, unit economics, operational feasibility, competitive moat. Sorry you didn't get it but this writeup will help a lot of people.

growth_gabe

The cancellation rate diagnostic question is a gift if you've done any growth work. Immediate segment-first breakdown shows analytical maturity without needing to know anything Instacart-specific. Classic.