sre_sol · 4 replies
I have a second-round interview with Humana for a Digital Product Manager role in their digital health unit. Coming from 4 years in B2B SaaS, zero healthcare background.
Is this going to tank me? All the job postings mention member-centricity and healthcare experience preferred. I don't have either.
I've been trying to read up on value-based care and Medicare Advantage but I feel like I'm just memorizing terms I don't really understand yet. Any advice from people who made a similar jump?
"preferred" in healthcare JDs is usually aspirational, not a gate. what they actually need is someone who can translate clinical and ops requirements into product decisions. your B2B SaaS experience with complex stakeholders is closer than you think. lean hard into: navigating regulated environments, multi-team alignment, and metrics that matter to end users (in this case, members). you don't need to know the difference between HMO and PPO to nail a product interview.
I'll push back a little. "digital health unit" at a large insurer can mean very different things. some of these teams are genuinely product-forward. others are basically IT project management with PM branding on top. worth asking in the interview what the team's relationship with engineering is, and whether product has actual roadmap authority or is coordinating decisions made elsewhere.
this is a really good point. I'll work that question in. I don't want to land somewhere where PM = excel tracker for the dev team.
read up on their CenterWell brand and their focus on senior-focused primary care. that's where a lot of the digital investment is going right now and it shows you've done more than just skim their homepage.