Wrapped this up last week and got an offer, so figured I'd share the real breakdown since I couldn't find much specific info before I went in.
Round 1: Recruiter phone screen. Very standard: walk me through your background, why Humana, what's your salary range. They asked specifically about experience with underserved populations which I wasn't totally expecting on the first call but made sense for the role.
Round 2: 45 min with the hiring manager. All behavioral. She used the STAR format explicitly, like she literally said "I need you to take me through the situation, the task, your action, and the result." So if you're not doing that already, do it. She probed hard on one of my answers about stakeholder conflict, kept asking "and what did you do next?" until I'd basically narrated the whole story.
Round 3: Panel with 2 peers from the team and someone from compliance. Compliance person asked about HIPAA-adjacent scenarios, nothing wild but you should know the basics. The peers asked a lot about project management cadences and how I handle ambiguity in cross-functional work.
Round 4: 30-min "culture add" conversation with a senior director. Mostly about my career trajectory and why I wanted to leave the nonprofit world for healthcare at-scale. This is where the "mission alignment" stuff really mattered.
Total timeline: 6 weeks from application to offer. Background check took another 10 days after acceptance.