CVS Health · Primly Community

CVS Health senior / L5 system design interview: what to expect and what they actually care about

staff_steph · 4 replies

Went through the CVS Health senior software engineer system design interview round twice in the last year (once in-person, once virtual) for two different roles on the digital health and pharmacy platform teams. Sharing what i actually saw because most advice online assumes a pure-tech-company context and CVS is different.

The setup. One 45-minute round, one or two interviewers, typically a senior IC and sometimes a tech lead. You'll get a whiteboard (physical or virtual Miro equivalent). They give you a prompt, you drive.

Prompt types I saw: Design a prescription refill notification system that needs to handle multiple channels (push, SMS, email) and be HIPAA-compliant Design an appointment scheduling API for CVS MinuteClinic locations Design a pharmacy order management system with inventory visibility across stores

All three are clearly domain-specific to CVS's actual product surface. They're not trying to trick you with abstract distributed systems puzzles. They want to see: can you break down a real healthcare-adjacent problem, think through the data model, identify the API boundaries, and say something coherent about reliability and compliance.

What moved the needle: Calling out PHI (protected health information) and what that means for logging, encryption, and retention early in the discussion Thinking aloud about failure modes and graceful degradation rather than happy-path only Asking clarifying questions before diving in: scale, SLAs, existing systems to integrate with

What didn't matter much: Exact Kafka vs. SQS debates at the margins Wildly specific throughput numbers (they're not building for Twitter scale) Fancy algorithms

This is a senior/L5 equivalent role so they want to see judgment over cleverness. If you come in deep on healthcare data flows and regulatory context, you're ahead of most candidates.

4 replies

sec_sasha

the HIPAA angle is real. people who've only worked in fintech or consumer tech sometimes blank when PHI comes up. it's not that complicated to learn the basics (minimum necessary, BAA requirements, audit logging), but it signals you actually understand the domain.

visa_vik

good to know. i'm interviewing with them next month for a backend role. any specific resources to get up to speed on HIPAA basics quickly without becoming a compliance expert?

hardware_hugo

i wonder if the domain-specificity of the prompts means you're stuck if you don't know healthcare at all. seems like a disadvantage for pure-tech people coming from non-healthcare backgrounds.

staff_steph

fair point. you don't need deep healthcare experience, you just need to not ignore the domain entirely. the design fundamentals still apply, you just need to acknowledge the context. i came from fintech, not healthcare, and it was fine.