Just wrapped up an interview process for a Sr. Program Manager role on Best Buy's enterprise side. Coming back after a gap so I was nervous, but honestly the process was pretty organized and human.
Round 1: Recruiter screen, about 30 minutes. Standard background questions plus one or two culture-fit things. She specifically asked how I handle ambiguity, which I now know is a recurring theme.
Round 2: Hiring manager call, 45 minutes. Mostly behavioral. We talked through a project I led that involved a lot of cross-functional alignment. She probed on where things went sideways and what I'd do differently. Genuine questions, not gotcha energy.
Round 3: Panel of three people, 90 minutes. One was from finance, one was from tech, one was from the team I'd be joining. Each asked 2-3 behavioral questions. No case study, no presentation, but they did ask me to walk through how I'd approach a specific type of initiative cold.
The thing that stood out was how much they care about the transformation story. Best Buy has reinvented itself pretty dramatically (health services, enterprise B2B, Geek Squad evolution) and they want people who get that, not people who think of them as just a big box electronics store.
Offer came 10 days after the panel. Solid team vibe from what I could tell.