I have a final round coming up at AT&T for a Senior Program Manager role in their network ops division. Process has been: recruiter screen, hiring manager call, and now a four-person panel next week.
Would really appreciate anyone who has been through a panel at AT&T in the last year to share what they saw. Specifically: how structured were the behavioral questions? did they use a scoring rubric you could tell? did they give you a chance to ask questions at each stage or only at the end? any prep that actually helped vs. stuff you over-indexed on?
I've been out of the workforce for two years (caregiving), back now, and this is one of the roles where my background in telecom infrastructure is actually relevant. Just want to go in prepared.
4 replies
careerveteran
AT&T panelists typically work from a printed or digital question guide, you'll see them taking notes while you answer. It is structured, which actually works in your favor: they're scoring against criteria, not gut-feeling you. Prepare 6-8 solid STAR stories that you can flex to different question angles. Leadership, cross-functional conflict, handling ambiguity, delivering under resource constraints. That last one comes up a lot in ops roles.
returner_ren
thank you, this is genuinely helpful. i was worried about my gap coming up but if they're working from criteria that's actually reassuring. I'll lean into the telecom ops experience.
growth_gabe
did a PM panel there two years ago so take with a grain. they did let you ask questions after each section, not just at the end. use that, it signals engagement and gives you a read on each interviewer before you leave the room.
frontend_fran
not AT&T specific but returning-from-gap framing: lead with what you did or maintained during the gap if there's anything relevant, even informal. it takes the air out of the question before they ask it.