Finally got through the full Anthem interview process for a Senior Operations Analyst role on the member experience side. Wanted to write this up while it's fresh.
Round 1: Recruiter screen, 30 min. Standard: background, why Anthem, salary expectations. The recruiter was friendly and gave me a clear overview of what was coming.
Round 2: Hiring manager, 45 min. Mostly behavioral. She asked about a time I had to present a complex data story to a non-technical audience, and a time I dealt with a process that wasn't working but nobody wanted to change it. Both STAR-style.
Round 3: Take-home. They sent me a (sanitized) dataset about member call volume and asked me to build a short analysis and present recommendations. I had 4 days and they said to keep it under 2 hours of work. I spent closer to 5 honestly.
Round 4: Panel, 1 hour. Three people: another analyst, a PM, and a cross-functional partner from the clinical side. Questions were collaborative but they each clearly had a lane they were probing.
Round 5: Director conversation. 20 min, felt more like a vibe check than an interview. Talked about career goals and why I was returning to work after a gap.
The thing that surprised me: they really do care about mission. I mentioned a family member's experience with insurance navigation and that landed noticeably. It didn't feel performative on their end.
Waiting on the offer now. Total elapsed time: 6 weeks.