Accenture · Primly Community

Accenture product manager interview questions: what came up in my full loop for their Song practice

apm_aisha · 6 replies

Just finished my Accenture PM loop. I was interviewing for a product management role in their Song practice (that's their marketing/customer experience arm, formerly Accenture Interactive). Sharing what the interview questions actually looked like.

Quick context: Song PM roles are more agency/consulting flavored than classic product company PM. They embed PMs in client engagements, so the interview reflects that. If you're coming from a pure product company background, calibrate your stories accordingly.

Types of questions I saw:

Product design / case questions (not standard PM interview fare, more consulting-flavored): "A retail client wants to improve their mobile app conversion. How would you approach diagnosing the problem and recommending solutions?" "Design a feature that increases repeat purchase for a direct-to-consumer brand."

For these, they wanted a structured approach: understand the goal, ask clarifying questions, define success metrics, then generate options. Very similar to a consulting case format, not a traditional "design an elevator for blind people" PM question.

Behavioral / delivery questions: "Tell me about a time you managed competing priorities from multiple stakeholders." "Describe a product or project you owned that didn't go as planned. What happened?" "Tell me about a time you had to deliver a difficult message to a client."

Strategy / product sense (lighter than I expected): "Where do you see customer experience going in the next 3 years?" "What's a product or digital experience you think is genuinely well done and why?"

What didn't come up: no SQL, no analytics deep dive, no A/B testing design. This is more of a client strategy and delivery PM role than a growth or data PM role.

Overall the interview felt collaborative and smart. The interviewers were interested in my reasoning, not just the answer. Offer pending; fingers crossed.

6 replies

jordan_pm

Song is interesting. It's Accenture's answer to the agency-plus-digital consulting play. PM roles there are closer to engagement managers than product owners in the traditional sense. The client delivery question showing up that heavily makes total sense.

growth_gabe

The case-style format is something a lot of product PMs underestimate when they go through consulting firm interviews. Worth running a few practice cases before you go in even if you're not targeting MBB.

intl_isla

Did they ask about experience in any specific industry verticals? I know Song does a lot of retail and CPG. Wondering if having that background helps or if they're happy to train on it.

apm_aisha

They did ask if I had experience in retail or consumer and I didn't really. I leaned into adjacent experiences in B2C SaaS. They didn't penalize it but I think industry experience is a genuine plus here, not just a nice-to-have.

pm_priya

The 'product you think is well done and why' question is deceptively hard. Everyone says Notion or Duolingo and the interviewers have heard it a thousand times. Pick something more specific and you'll stand out.

marketer_mei

The Song practice is also where a lot of Accenture's brand and marketing transformation work happens. If you have any experience with personalization, CRM, or customer journey work, that's worth highlighting even if it wasn't technically a PM role.